• Customers can request order cancellation within 24 hours of placing the order.
• If the order has already been processed or shipped, cancellation requests may not be accepted.

Refunds will only be processed under the following conditions:

• The product is damaged.
• The wrong product is delivered.
• The service has not been delivered.

Refund requests must be raised within 3–5 days of delivery.

• Once your refund request is approved, the amount will be credited to your original payment method within 5–7 working days.
• In some cases, banks or payment providers may take additional time to process the refund.

Refunds will not be applicable in the following situations:

• Change of mind after purchase.
• Digital products/services once delivered.
• Incorrect information provided by the customer.

• The product must be unused and returned in its original packaging.
• Returns will only be accepted after approval from our team.

For any refund or cancellation requests, please contact us:

• Email: support@morpheutic.com
• Phone: +91 78385 77089